1. Introduction

realdrseattle® skincare (“realdrseattle® skincare,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit or make a purchase from our website (the “Site”), how we use and share it, and the choices and rights you have. By using the Site or purchasing from us, you agree to the practices described here. This Policy is incorporated into and forms part of our Terms of Service.

2. Who We Are (Data Controller)

realdrseattle® skincare is responsible for your personal information:

realdrseattle® skincare, 600 Broadway, Suite 320C, Seattle, WA 98122

Email: success@realdrseattle.com | Phone: 425.864.3777

3. A Note About Health-Related Information

realdrseattle® skincare is operated in connection with a healthcare practice and sells cosmetic skincare products. We do not require medical or health information to purchase, and we ask that you not send us diagnoses, treatment details, or other sensitive health information through the Site, order notes, or customer-service messages.

To the extent any information you provide, such as the fact that you purchased a skincare product, may be considered “consumer health data” under applicable law (including the Washington My Health My Data Act), we treat it as described in this Policy: we collect it only to fulfill your order and serve you, we do not sell it, and we do not share it except with the service providers necessary to operate our website (Section 7). We will obtain your separate consent before collecting or sharing consumer health data in any way not described here.

4. Information We Collect

1. Information you provide directly: name; billing and shipping address; email; phone; order details and purchase history; account credentials (if you create an account); and communications you send us (support messages, reviews, survey responses).
2. Payment information: payment-card and billing details are collected and processed by our payment processors. We do not store full payment-card numbers on our systems.
3. Information collected automatically: device and browser type, IP address, operating system, pages viewed, links clicked, time on site, referring URLs, and cookies or similar technologies (Section 9).
4. Information from third parties: order, fraud-screening, and analytics data from our service providers; and, if you engage with us on social or advertising platforms, limited information those platforms share with us.

5. How We Use Your Information

We use your information to:

• Process, fulfill, ship, and confirm your orders, and handle returns and refunds;
• Provide customer service and respond to your inquiries;
• Send transactional messages (order confirmations, shipping updates, return status);
• Send marketing communications only where permitted and from which you may opt out at any time (Section 8);
• Detect, prevent, and address fraud, abuse, and security incidents;
• Operate, maintain, and improve the Site; and
• Comply with legal obligations and enforce our Terms of Service.

We process this information on the legal bases of performing our contract with you, your consent (where required), our legitimate business interests, and compliance with law.

6. We Do Not Sell Your Personal Information

realdrseattle® skincare does not sell your personal information, and does not sell or share consumer health data, as those terms are defined under the Washington My Health My Data Act, the California Consumer Privacy Act (CCPA/CPRA), or other applicable laws. We do not share your information for cross-context behavioral advertising in exchange for payment. If this ever changes, we will update this Policy and obtain any consent the law requires before doing so.

7. How We Share Your Information

We may share your personal information with trusted third-party service providers as reasonably necessary to operate our business, provide our services, process payments, fulfill orders, communicate with customers, maintain website functionality, analyze website usage, and protect against fraud or unauthorized activity.

These service providers are permitted to use your information only as necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose your information:

• To comply with applicable laws, regulations, legal proceedings, or lawful requests from government authorities.
• To protect our rights, property, safety, and the rights, property, or safety of our customers and others.
• In connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business or assets.

We do not disclose personal information to third parties except as described in this Privacy Policy or as otherwise permitted or required by law.

8. Marketing Communications & Your Choices

If you opt in, we may send promotional emails or texts. You can unsubscribe at any time via the “unsubscribe” link in any email, by replying STOP to any text, or by emailing success@realdrseattle.com. Opting out of marketing does not stop transactional messages (e.g., order and shipping confirmations).

9. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to keep your cart, remember preferences, secure the Site, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect Site functionality. Where required by law, we display a cookie banner and honor your choices, including Global Privacy Control (GPC) signals as opt-out requests where applicable.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you;
• Correct inaccurate information;
• Delete your information;
• Withdraw consent for processing based on consent;
• Opt out of marketing, sales, sharing, or targeted advertising; and
• Not be discriminated against for exercising these rights.

Washington residents (My Health My Data Act): you have the right to access, delete, and withdraw consent regarding any consumer health data, and to a list of third parties with whom such data has been shared.

California residents (CCPA/CPRA): you have the rights to know, delete, correct, and to opt out of sale/sharing. As stated, we do not sell or share your information.

EU/UK residents (GDPR): you have the rights above plus data portability and the right to lodge a complaint with your supervisory authority.

To exercise any right, contact success@realdrseattle.com. We will verify your identity and respond within the timeframe required by law (generally 30–45 days). You may use an authorized agent where the law permits.

11. Data Retention

We retain personal information only as long as needed to fulfill the purposes in this Policy, including completing your orders, honoring returns, and meeting tax, accounting, and legal obligations, after which we delete or anonymize it. We retain consumer health data no longer than necessary to provide the product or service you requested.

12. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, and rely on our payment providers’ security infrastructure for payment security. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

13. Children’s Privacy

The Site is intended for adults and is not directed to children under 18 (or the age of majority in your jurisdiction). We do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will delete it.

14. International Visitors

The Site is operated in the United States. If you access it from outside the U.S., your information will be transferred to, stored, and processed in the U.S., where data-protection laws may differ from those in your country.

15. Third-Party Links

The Site may link to third-party websites or platforms we do not control. This Policy does not apply to them; please review their privacy policies.

16. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date reflects the latest version. Material changes will be posted on this page, and where required by law, we will notify you or obtain consent. Your continued use of the Site after changes take effect constitutes acceptance.

17. Contact Us

Questions or requests? Contact us at success@realdrseattle.com, 425.864.3777, Realdrseattle, Inc. / realdrseattle® skincare, 600 Broadway, Suite 320C, Seattle, WA 98122.